Refund Policy
We want you to be completely satisfied with your purchase from thoughtfulstyles.com. If you’re not happy with your order, we’re here to help.
Returns
You may return most items within 30 days of delivery for a refund or exchange, provided they are unused, in their original condition, and with all tags attached. Some items, including sale products, may be final sale and not eligible for return unless faulty.
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed to your original payment method within 5–10 business days. Shipping costs are non-refundable unless the return is due to an error on our part.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us for assistance.
Shipping Returns
To return your item, please follow the instructions provided in your order confirmation email. You will be responsible for return shipping costs unless the return is due to a mistake on our end.
Late or Missing Refunds
If you haven’t received your refund within the expected timeframe, check with your bank or payment provider first. If the issue persists, contact us for further assistance.
Damaged or Defective Items
If your item arrives damaged or defective, please notify us within 7 days of delivery. We will arrange a replacement or refund as needed.
Need Help?
For any questions regarding returns or refunds, please reach out to our customer service team.
